Harmony Technologies logoHarmony Technologies
繁EN
Harmony Technologies · App support

iAdapt technical support

Help with Bluetooth connection, device controls and locally stored history for your SRC clothing companion app.

Connect your SRC device

  1. Power on your compatible SRC hardware and keep it close to your iPhone.
  2. Turn on Bluetooth and allow Bluetooth access for iAdapt when prompted.
  3. Open iAdapt and use its device connection screen to scan for and connect to your SRC device.
  4. Open Monitor to view readings, or Manual to access inflation controls. Follow the operating instructions supplied with the hardware.

No account or sign-in is required.

Troubleshooting

Device not found or unable to connect

Check that your SRC hardware is powered on and nearby. Confirm Bluetooth is enabled and iAdapt has Bluetooth permission in iPhone Settings. Disconnect any other phone currently connected to the hardware, then try scanning again.

No readings on Monitor

Confirm that iAdapt shows an active device connection. Live readings require connected compatible hardware; the disconnected screen does not display live device data.

Connection interrupted

Move your phone closer to the device, check hardware power, then reconnect through iAdapt. If the problem continues, contact us with your device model and the steps that caused the issue.

History and privacy questions

Device readings and history are stored locally on your phone and are not uploaded to a server. Contact our team if you need help with these records.

Contact technical support

Harmony Technologies Limited
Contact: Yuheng Gu

yuheng.gu@harmonytec.hk
+852 9820 0776

Please include your iPhone model, iOS version, iAdapt version, SRC hardware model and a brief description of the issue. Do not send passwords or other sensitive information.

← Learn about iAdapt